Order fulfillment process

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Every time your customer purchases from your store, DSers will synchronize the order and place it in different order status tabs according to which step your order proceeds to.

What happens when you place your orders on DSers

Generally when an order is submitted and paid correctly on your store, DSers will sync it to the Awaiting Order tab in DSers Open Orders. Then you can process the order step by step to fulfill it. As you can see below, many steps are performed automatically.

#	Processes	Order status change
1	You place orders from DSers to AliExpress.	Awaiting payment
2	You pay for orders on AliExpress.	Awaiting shipment
3	Your AliExpress supplier ships the package.	Awaiting shipment
4	The tracking number is generated by your AliExpress supplier.	Awaiting shipment
5	DSers syncs the tracking number automatically from AliExpress.	-
6	DSers automatically synchronizes the tracking number to your store.	-
7	DSers automatically fulfills the orders on your store.	Fulfilled
8	DSers automatically triggers shipping information email.	-
9	Your customer gets the fulfillment email.	-

You may also notice that there are some other status tabs on your dashborad. Learn more about DSers order statuses.

How DSers helps you process orders from start to finish

Below is the complete process that walks you through how to dropship goods with the DSers order fulfillment feature.

#	Order statuses	Steps
1	Pending	-
2	Awaiting order	Place orders to AliExpress
3	Awaiting payment	Make payment in AliExpress
4	Awaiting shipment	-
5	Awaiting fulfillment	-
6	Fulfilled	Fulfill orders automatically on DSers

Now that you understand the order fulfillment process, you can follow the steps to place your orders, pay for them and get tracking information.

Place an order/orders in bulk

Pay for an order/orders in bulk

Fulfill orders automatically on DSers

What happens when you place your orders on DSers

How DSers helps you process orders from start to finish

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