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DSers Help Center › AI Agent, Account & Credit › DSers AI Credits & Subscriptions Management: Purchase, Upgrade, Downgrade

DSers AI Credits & Subscriptions Management: Purchase, Upgrade, Downgrade

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Should You Buy Credits or Subscribe?

Subscription Credits vs Lifetime Credits

Subscription Credits Lifetime Credits
Source Issued monthly with your plan One-time purchase
Expiration Expire every 30 days Never expires
Affected by plan changes Yes No
Usage priority Used first Used after Subscription Credits
Free Trial Credits and referral Credits are also Lifetime Credits, but they are not covered in this article. For a full explanation of all credit types, see DSers AI Agent Subscription and Credits Overview.

Should I Buy Credits or Subscribe to a Plan?

  • Long-term use, need features and a fixed monthly amount → Subscribe to a Plan
  • Just need more credits, don't want to change your Plan → Buy Credits only

How to Purchase Credits

Where to Buy

  • DSers AI Native → Account Name → Settings → Billing and Usage → Buy Credits

Available Packages

Package Price (USD)
1,000 Credits $9.90
3,000 Credits $29.90
5,000 Credits $45.99
8,000 Credits $69.99
10,000 Credits $79.99

How to buy

  • Click Buy Credits to open the purchase page → Choose a package → Select Credit Card/PayPal → Click Pay Now → Credits arrive immediately
Tip: Purchased Credits are Lifetime Credits. They never expire, do not change your current Plan, do not affect your features, and do not change your subscription cycle.

How to Change Your Plan

Where to Change

  • Option 1: Click your Credits balance in the top-right corner → Click Change Plan in the pop-up
  • Option 2: Avatar in the bottom-left corner → Click Change Plan in the pop-up
  • Option 3: Account Name → Settings → Billing and Usage → Change Plan

Available Plans

Plan Monthly Price Monthly Subscription Credits Annual Price (20% OFF)
Standard $9.90/mo. 300 $96.90/yr.
Advanced $29.90/mo. 1,200 $288.90/yr.
Pro $69.90/mo. 3,000 $679.90/yr.
Enterprise $699.00/mo. 30,000 $6,799.00/yr.

Steps

  • Click Change Plan to open the plan selection page → Choose a plan → Pay with Shopify/Wix or Credit Card/PayPal → Plan and Subscription Credits take effect immediately

Subscribe, Upgrade, and Downgrade

Scenario Status Change Subscription Credits 30-Day Cycle
Subscribe You start a new plan Full plan amount issued New cycle starts
Upgrade Lower Plan → Higher Plan Difference issued Restarts
Downgrade Higher Plan → Lower Plan Reduced to new plan amount Restarts
Tip: None of these changes affect Lifetime Credits. After a downgrade, if your balance is negative, you must buy Credits to bring it back to positive before you can start new AI tasks.

Cancel Subscription & Refunds

For cancellations, refunds, and billing questions, please contact Customer Support via Live Chat or Email.

AI Agent

FAQ Section

FAQ Section

Quick answers to the most common questions about payments, Credits, and plan changes.

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