DSers Doesn't Support Your Platform? Use CSV Upload to Connect Your Store

Bring your products and orders from any platform into DSers for seamless dropshipping fulfillment

Note

If your selling platform isn't supported by DSers, or if you manage orders manually via spreadsheets, CSV Upload is your solution.
This guide walks you through the setup and basic usage steps.

Click here to start dropshipping now with DSers

What Is CSV Upload and When to Use It

CSV Upload allows you to download CSV templates, fill in your product or order data, and upload them to DSers. It's designed for:

Scenario	Description
Non-supported platforms	You sell on platforms without native DSers integration
Manual order management	You're just starting out or managing orders via spreadsheets
Batch processing	You have a large catalog or order backlog that needs bulk handling

Tip: Access this feature by clicking the CSV File button on the platform selection page, then complete plan selection.

How to Import Products via CSV

Before placing orders, you must import your product file to DSers to establish the mapping between your SKUs and supplier SKUs.

Step 1: Go to CSV Upload > Product tab.

Step 2: Download the template named import_products.

Step 3: Fill in your product data. Required fields:

Field	Required?
Product ID	✅ Required
SKU	✅ Required
Supplier URL	Optional
SKU (Supplier SKU)	Optional

Important: For one product SKU, you can only match one supplier SKU.

Step 4: Upload the file. After import, go to My Products to complete mapping. Click the "Map" button on each product, then enter or search for the corresponding AliExpress product URL to link your SKU to the supplier's SKU.

Step 5: Once mapping is complete, your products are ready for order fulfillment.

How to Place CSV Orders

After products are mapped, you can start fulfilling orders via CSV.

Step 1: Go to CSV Upload > Order tab.

Step 2: Download the order CSV template.

Step 3: Fill in order details. Required fields:

Field	Required?	Notes
Date	✅ Required	Order date
Country	✅ Required	Use full country name (e.g., "United States")
Product ID	✅ Required	Must match your product database
SKU	✅ Required	Must match your product SKU
Product Count	✅ Required	Quantity
Mobile No	✅ Required	Only special character allowed: `+`
Address	✅ Required	No special characters
Others	Optional	Additional fields as needed

Tip: Some countries may require tax/ID numbers. Please refer to the detailed guide for country-specific requirements.

Step 4: Upload your completed CSV. DSers will process them and display the orders on the Open Orders page.

Step 5: Review your orders, verify shipping methods and addresses, then submit them to AliExpress for fulfillment.

Upload Results and Error Handling

After uploading your CSV file:

Success: Orders/products will appear in the corresponding DSers page (My Products or Open Orders).
Failure: The system will generate an error report. Download it, check the error messages, correct the issues in your CSV, and re-upload.

Checklist: Before You Upload

product CSV includes Product ID and SKU
Products are mapped to AliExpress supplier SKUs in My Productsv
Order CSV uses the same Product ID and SKU as your product database
Country names are full names (e.g., "United States", not "USA")
Addresses and phone numbers contain no special characters (except +)
Your AliExpress/Alibaba supplier account is connected to DSers

FAQ Section

Everything you need to know about CSV Upload and how to import products and orders into DSers.

What is CSV Upload and when should I use it? +

What should I check before uploading a product CSV? +

What happens after I upload a product CSV? +

What should I check before uploading an order CSV? +

What happens after I upload an order CSV? +

How do I handle upload errors? +

Some countries require tax ID or national ID—can I include these in CSV? +