
DSers Help Center
Thoughts, stories and ideas.
Please read the guide and make sure you complete each step to link your Shopify store to DSers.
How to add your Wix store to DSers? Read the guide to get a few steps to get started with DSers
Adding a WooCommerce store to DSers is easy, but a few steps are necessary. Please follow the guide below carefully and enjoy DSers!
You will have access to two kinds of settings, General and Advanced, only one can be turned on at the same time.
With DSers, you can set your favorite shipping methods as default so that you won’t have to manually select shipping methods one by one.
Set your favorite shipping methods as default so that you won’t have to manually select shipping methods before placing orders to AliExpress.
You will learn how to set up default shipping methods based on different products on DSers.
Facing problems of setting sgipping method on Wix Store? Here is a guide to show you how to set up default shipping method for a specific product
The guide will show you how to set up the default shipping methods per different products if you want to deal with specific products separately.
There are two ways to do keep your customers updated: install DSers on WordPress or install Shipment Tracking extension (a third-party extension).
If you are using PayPal for your transactions, DSers can now add the tracking number to the transactions.
You will learn how to leave a default message to your AliExpress suppliers with DSers.
Leaving messages to your suppliers can help you make things smoother. How can you set up default message? Follow the guide.
You can write a message to your AliExpress suppliers in "Leave a message to AliExpress sellers" session.
DSers allows you to leave a specific message to your AliExpress suppliers.
With dropshipping model, it's hard to pass the message to suppliers. Read to know how to leave a specific message to your AliExpress suppliers via DSers
Send the special requirements for the orders to your suppliers with DSers, which allows you to leave a specific message to your AliExpress suppliers.
You can learn how to set your currency with DSers to better manage the prices of your products.
Set your currency with DSers to better manage the prices of products, especially having multiple stores targeted at customers from different countries.
The pricing rule will be automatically applied to your product when you push the product from your DSers account to your WooCommerce store.
You will learn how to set Pricing Rule on DSers for products in your Shopify store.
Do you have a hassle when set the price of your products? You can set the price on Wix store with DSers’ feature of Pricing Rule automatically
DSers' pricing rule will be automatically applied to your product when you push the product from your DSers account to your Shopify store.
In order to help you to better run your business, we have developed the new Advanced Pricing Rule feature to improve your dropshipping experience.
DSers will now notify you if a product's price or a variant changes on AliExpress. It can also update your products' stock on Shopify if you want.
With DSers notification feature, you can get updates information when the stock of a product changes, or when a product or variant is out of stock on AliExpress.
DSers will notify you in-app each time when a product's price has changed, or a variation has been modified for one of your AliExpress products, along with your WooCommerce.
To help Oberlo users, DSers developed an easy way for them to migrate all their products and their variants.
To help Dropified users to migrate, DSers developed an easy way to transfer all their products and their variants.
DSers give you the choice between 3 different plans, depending on what you need and how much you want to expand your business.
DSers now has 3 different plans according to your needs: Basic (Free), Advanced (Paid), and Pro (Paid).
The Default billing store is the store that will be used to pay your Subscription to DSers. It is important to make sure your default billing store is active.
In case you want to change the AliExpress account linked to your DSers account, you can do that very easily from Setting.
Planning to switch the AliExpress account linked to DSers? Read the stepwise guide to learn. Also pay attention to what you should know before changing.
To change the AliExpress account linked to your DSers account, go to DSers – Setting – Account. Read to learn full operations.
You will learn how to easily disconnect your AliExpress account from DSers.
It is very easy to disconnect your AliExpress account from DSers. Read the following steps to achieve that.
To disconnect the AliExpress account linked to your DSers account, go to DSers – Setting – Account. Read to learn full operations.
You will learn how to add more stores to your DSers account so you can manage them all in the same place.
We will show you how to add more stores to your DSers account so you can manage them all in the same place.
You will learn how to remove a Shopify store from DSers easily.
Want to remove it from your DSers account? Start with finding the DSers – Setting – Manage Store page on your DSers account
In case you want to remove a WooCommerce store from your DSers account, we have tried our best to simplify the process.
You will learn how to change the login email address you use on DSers easily.
Read the guide to know how to change your DSers account's login email. You can go to DSers - Setting - Account to finish the whole process.
In case you want to change the login email address you use on DSers, it is very easy. Please read the guide and follow the steps.
You will learn how to easily set a new login password with DSers.
How to reset password for your DSers account? Here are two ways: 1. Reset password on the login screen 2. Reset password in Setting
In case you have forgotten your password, you can easily set a new one with DSers.
You will learn how to get a new user name for your DSers account.
When you want to get a new name for your DSers account, go to DSers – Setting – Account, you can do it easily.
In case you want to change your account name, it is very easy to do it from Setting.
With DSers, you can now set up a specific time zone to use for your account, if you have employees in different time zone for example!
The Time Zone is a kind of filter you can use if you want to see orders according to a another country time zone.
DSers will automatically optimize the order canceled by AliExpress. Such optimization will greatly reduce the probability of the order being canceled again.
If you face the issue of AliExpress canceling the orders you placed, you can turn on the feature of Canceled Orders Optimization.
DSers presents you with the feature of Override phone number and Set default phone number.
To help you achieve that goal of overriding the phone number of your customers, DSers presents you with the feature of Override phone number.
To use the cashback program from Admitad on DSers is very easy. Here is a complete guide to set everything up.
DSers will now sync the tracking number from AliExpress to PayPal transactions!
DSers will now synchronize the notes or special messages left by your customers in the orders directly and will send them with the orders to AliExpress.
Change the UI language inside of DSers with a single button! DSers now support multiple languages to help our users even more
DSers maintenant disponible en Français pour tous nos marchands. Découvrez comment dans cette article!
DSers agora disponíveis em Português para todos os nossos comerciantes.
DSers is now available in multiple languages, but you can still use in English! Read more to check the other languages available!
DSers now allows you to track the number of sales and more! In the future, you will also be able to check the ROI of specific products, along with some advanced data.
DSers unique official partnership with AliExpress will allow our user to enjoy the AliExpress Whitelist.
Once you created your DSers account, you can access CSV Bulk Order.
You will learn why you cannot receive confirmation email due to different reasons.
The confirmation email will be sent to your mailbox to verify the email address. If you didn't receive this email due to different reasons, read to see why.
As SSL has become a norm and foundation for eCommerce websites, DSers will only link to WooCommerce stores that have an SSL certificate installed.
You will learn why there is only "All Stores" but not your shop name.
On some pages, you will not see the name of your store in the drop-down store selection menu (even if you have only one store).
You will learn why the prices of your products on DSers may be different compared to the prices you see on AliExpress.
Here are three reasons that may cause prices difference on DSers: 1. Product price difference 2. Import 3.Price changes
Four reasons will lead to different prices of your products on DSers compared to the prices you see on AliExpress. Read to learn why.
In order to help you resolve this problem more efficiently, we have listed some situations you might meet and offer you some useful solutions.
In order to better improve your dropshipping experience, the new Staff Account feature of DSers is to help you improve your business.
In order to better improve your dropshipping experience, we have developed the new Staff Account feature to help you improve your business.
To let you enjoy all the perks of dropshipping with DSers, you will need to install the plugin on WordPress Admin Page
Please read the guide and make sure you complete each step to link your Shopify store to DSers.
How to add your Wix store to DSers? Read the guide to get a few steps to get started with DSers
Adding a WooCommerce store to DSers is easy, but a few steps are necessary. Please follow the guide below carefully and enjoy DSers!
Set your favorite shipping methods as default so that you won’t have to manually select shipping methods before placing orders to AliExpress.
The pricing rule will be automatically applied to your product when you push the product from your DSers account to your WooCommerce store.
You will learn how to set Pricing Rule on DSers for products in your Shopify store.
Do you have a hassle when set the price of your products? You can set the price on Wix store with DSers’ feature of Pricing Rule automatically
DSers give you the choice between 3 different plans, depending on what you need and how much you want to expand your business.
DSers now has 3 different plans according to your needs: Basic (Free), Advanced (Paid), and Pro (Paid).
We will show you how to add more stores to your DSers account so you can manage them all in the same place.
To let you enjoy all the perks of dropshipping with DSers, you will need to install the plugin on WordPress Admin Page
Start with DSers,
take your business to text level