Support:
Staff Account is one DSers account type your employees register for through your email invitation. It enables you to give your employees limited or full access to your DSers account (main account) to help you manage your products, suppliers and orders. Read below to learn how to create a staff account with your selected permissions.
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The Staff Account feature is only available for paid users. Here is the plan limit:
| Plan | Staff Account limit |
|---|---|
| Basic | Unavailable |
| Advanced | 5 |
| Pro | 10 |
| Enterprise | Unlimited |
How to add a staff account
- Login to DSers >
Settings > General Setting > Staff Account. - In the Add Staff Account section, click
in the same line of "Add Staff Account" to create a staff account. - In the Pop-up, input the email address in the Email Address Box and select Admin, Full access or Limited access under "Status" to assign specific permissions to this staff account.
- Click SAVE.
- Login to the email box you just input and open the email named "Staff account".
- Click Accept invitation and you will be redirected to the DSers registration page.
- Enter the password in the Password box and click CREATE ACCOUNT to finish registration.
| Access type | Details |
|---|---|
| Admin | Staff has all permissions as you do except for modifying the email address and their own permissions. |
| Full access | Staff can access all pages and features except for Staff Account, Manage Subscription and Affiliate program. |
| Limited access | Staff have access to specific features or specific stores based on which boxes you check under "Store access" and "Feature access". |
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1. Staff account supports your employees to change the account name and password but cannot modify the account email.
The feature or service limit specified in the plan is shared between the main account and the staff account.
2. General settings and functions are shared by the main account and staff account and will apply the last change made by whichever staff.
3. All assigned permissions only limit the page usage but do not affect features built on that page.
For example, if you have the Open Order page permission but not the My products page permission, you can still use the Mapping feature (built within the My Products page) on the Open Order page.
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