Why my product mapping was lost in DSers

Support:

Shopify Wix

If you change the variant name of one product in Shopify, the mapping data for it may be lost in DSers. To solve that problem, DSers allows you to restore the lost historical mapping data for the product. The steps are as follows.

Login to DSers > My Products.

Click the supplier tab you want.

Click on on the Product Card of the product for which you have changed the variant name.

In the Attention pop-up, click to restore your lost mapping data for the product.

Click .

Mapping is a feature in DSers that helps you successfully connect AliExpress suppliers to your products to place orders to AliExpress. However, you may encounter a situation where the mapping data of your Wix product is lost in DSers. Here is one possible reason and how to avoid it.

For Wix products that have been imported to DSers, you can do mapping for them. However, if you turn on or off the "Manage pricing and inventory for variants" button in the Wix dashboard for those mapped products, DSers will delete their variants and corresponding mapping data and duplicate the original variants excluding their mapped suppliers. That means you have to remap the products before you can place orders normally.

To avoid losing mapping data, you’d better not operate the button mentioned above once you have pushed products from Wix to DSers.