DSers Help Center

If you have Falled orders, you can check below to learn why you fail to place the orders and how to solve your order issues

The article describes common reasons that cause the issue and corresponding solutions.

After you connect your AlExpress account to DSers. DSers will only display the AllExpress Account ID for you. If you forget which email address is used for your linked AllExpress account, you can check your AliExpress account email with the help of your AliExpress Account ID.

Support: Adding an image as a message to your suppliers when you place orders can help them better understand your requirements. However, DSers only supports sending texts to your suppliers. If you want to send images, you need to convert them to image URLs. How to send images to suppliers

Support: Shopify WooCommerce When it comes to linking stores to one DSers account, you may fail sometimes. This is because when you have logged in to multiple stores at the same time in your browser, DSers won’t be able to identify which store is the one you want to

Support: As an Admitad account user, especially a beginner, you may have some trouble with account registration and usage. Here is a collection of Q&A to help you with your problems.Q1: I already have an Admitad account I was using with XXX, do I need to create a

Support: A valid billing store ensures that you can subscribe to DSers paid plans and have access to the corresponding features and services. As there is a possibility that your billing store will be frozen and disconnected from DSers, it’s necessary to know what you can do to deal

Sometimes, you may be unable to save the magoing for your oroducts. Here are several reasons for that issue and corresponding solutions.

Here are 2 reasons why your product costs are different from what you see on AliExpress.

Support: In order to keep you up to date on inventory information and enable you to have more control on your product supply, DSers will synchronize the stock of your substitute suppliers in case your main supplier is no longer available or out of stock.How does it workWhen you