DSers Help Center

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Reorder an order with deleted products
In case you have deleted a oroduct both on your store and DSers (oy mistake or not) and have orders for the deleted product to fulfill, here's how you can deal with it.
Synchronize your store orders
Synchronize store orders is a feature that helps you synchronize store orders to DSers based on your selected time range.
Synchronize AliExpress orders status
Support: Synchronize AliExpress orders status is a feature that allows you to synchronize AliExpress order status and tracking numbers to DSers manually in case you have the need. Let’s say you pay for an order on AliExpress, then it may take up to 5 hours for DSers to automatically
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