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DSers will automatically synchronize all the order status and information between your store, DSers and AliExpress.
The time it takes to synchronize may vary greatly depending on the platform. Here is an infographic of how long it takes for DSers to synchronize orders.
How DSers automatic order syncing feature works
From your store to DSers
Awaiting orderYour store orders for which the payment hasn't been captured yet will synchronize to DSers Pending tab. Once the payment is captured, you can manually synchronize the order if it takes too long to change the status on DSers.
From DSers to AliExpress
place an order or bulk place orders to AliExpressFrom AliExpress to DSers
5 times Awaiting payment Awaiting shipment Fulfilled Awaiting fulfillmentYou can manually synchronize to speed this up.