DSers Help Center

Paid on AliExpress but DSers not updating? No tracking number even though AliExpress says "Shipped"? Here's how to fix both.

Add an AliExpress order number to sync status and tracking — even for orders placed outside DSers.

Phone Number Optimization Helps Keep Control of Supplier Communication and Prevent Order Failures

Update the default supplier for coming order—or remap multiple orders at once.

Set store and product notes to protect your brand

Send tracking number to PayPal: Automate PayPal order tracking to get your funds released sooner

Save time by automating per-item customization sync to your suppliers Note Synchronize Shopify order customization information is useful when customers leave different instructions for each item in their cart — such as personalized text or image uploads for POD products. Click here to start dropshipping now with DSers What This Feature

A complete guide to syncing order instructions and notes to suppliers

Automatically pass customer instructions to your suppliers—no more manual copying

A step-by-step guide to return unfulfilled orders to Awaiting Orders for reprocessing