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DSers Help Center › Order Processing, last, Core Features Tutorial, SaaS › How to Send Images to Suppliers in DSers

How to Send Images to Suppliers in DSers

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Learn how to send image as messages to your suppliers when placing orders.

Note

Adding an image to your order message helps suppliers better understand your customization requirements.
Since AliExpress only supports sending text messages, you need to convert your images into direct URLs first.
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How to send images to suppliers with DSers

You can follow these two steps to send images to your suppliers during order fulfillment:

Step 1: Get the image URL

Upload your image to Google Drive or an online image hosting site. Make sure you generate and copy the direct image link (the URL should end with an image format like .jpg or .png), not just the web page link.
💡 Don't want to do this manually? Learn how to sync customization notes automatically instead.

Step 2: Paste the image URL to your order

  1. Log in to DSers and go to Open Orders.
  2. Select your supplier tab (e.g., AliExpress), then go to the Awaiting Order tab.
  3. On the Product Card, click the Edit icon next to the supplier product info.
  4. Paste the direct image link into the Message about this SKU box.
  5. Click Save.
Open Orders-AliExpress-Awaiting order-Customized for the item pop-up

What happens next: A message with the image link will be sent to your supplier when you place the order.

  1. Leave a Message to Suppliers: Store and Per-Order Settings
  2. How to Sync Messages to Suppliers in DSers
  3. How to Sync Customer Checkout Notes to Suppliers
  4. How to Sync Per-Item Customization Notes from Shopify to Suppliers
  5. Fulfilling Customer Orders: How to Place & Pay for Supplier Orders

FAQ

Here are some common questions about sending messages and image links to your suppliers.

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