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Remove a store

Support: shopify icon woocommerce icon wix icon

Whether it is because your store was a test store, or because it’s not selling well, you may want to remove it from your DSers account.

Please know that once a store is removed from a DSers account, all the data of that store on DSers including the mapping and order data will be lost as well (The products won’t be connected to suppliers anymore) and it is NOT reversible.

How to remove a store

Shopify WooCommerce Wix
  1. Login to DSers > dsers-settings Settings > Sales channel Setting > Stores Management.
  2. In the Sales channel part, click on Shopify and click dsers-hide to the right of your store name.
  3. On the Store detail page, click dsers-delete-button at the bottom right corner.
  4. In the Pop-up, choose the reason why you want to disconnect the store and click DISCONNECT. You will be redirected to your store Apps and sales channels page.
  5. Click Uninstall to the right of DSers.
  6. In the Pop-up, select a location in the Drop-down menu and select a reason for removing the app.
  7. Click Delete.
  8. Go back to DSers and click Update.

You can also go to your store and uninstall DSers directly.

For an inactive store you won’t be able to disconnect it by yourself, please ask the DSers Customers Support for help.

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