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Remove a store

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Whether it is because your store was a test store, or because it’s not selling well, you may want to remove it from your DSers account.

Please know that once a store is removed from a DSers account, all the data of that store on DSers including the mapping and order data will be lost as well (The products won’t be connected to suppliers anymore) and it is NOT reversible.

How to remove a store

Shopify WooCommerce Wix
There are two ways for you to remove your store.

Method 1: Remove your store from DSers

  1. Login to DSers > dsers-settings Settings > Sales channel Setting > Stores Management.
  2. In the Sales channel part, click dsers-hide to the right of your store name.
  3. On the Store detail page, click dsers-delete-button at the bottom right corner.
  4. In the Pop-up, choose the reason why you want to disconnect the store and click DISCONNECT. You will be redirected to your store Apps and sales channels page.
  5. Click Uninstall to the right of DSers.
  6. In the Pop-up, select a location in the Drop-down menu and select a reason for removing the app.
  7. Click Delete.
  8. Go back to DSers and click Update.

Method 2: Uninstall DSers from your store

  1. Login to Shopify > Settings > Apps and sales channels.
  2. Click Uninstall to the right of the DSers app.
  3. In the Pop-up, choose a location in the Drop-down menu and select a reason why you remove it.
  4. Click Delete.
  5. Go back to DSers and click Update in the Pop-up.

For an inactive store you won’t be able to disconnect it by yourself, please ask the DSers Customers Support for help.

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