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FAQs

Order status-Canceled

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Canceled orders are orders that have been (partially) Canceled/ (partially) Refunded by your suppliers or Shopify.

You can reorder the Canceled orders by your suppliers, but not the ones from Shopify.

Here are some operations you can do to your Canceled orders.

Operations

Situation

Add flags

You want to better arrange your orders.

Place orders (in bulk)

Your orders need to be placed to your suppliers.

Fulfill your orders manually

You want to fulfill the current order and reorder another one.

Edit Customer Detail

You need to modify the customer details to suit order detail regulations.

Edit mapping for orders

You need to map the items not connected to any suppliers in your orders.

Send specific messages to suppliers

Your customer wants to customize products.

Edit mapping for products

You want to change the mapping for your product, which will affect all orders of the product.

Choose the shipping method

There is not any shipping method applied to your order.

Edit the Order Number

You need to add the number on your own.

Add notes

You want to make notes for specific orders. 


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