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FAQs

Connect a supplier to a product

Support:
You won’t be able to place orders containing an unmapped product to AliExpress, so you can apply Basic Mapping to map one supplier for the product to avoid the problem.

How to activate the Basic Mapping feature

  1. Login to DSers > dsers-my-products My Products.
  2. Select the Unmapped products(or Other) tab in the Navigation Bar.
  3. Hover on the Product Card to click dsers-mapping-button (or dsers-mapping-icon) to access the Marketplaces Card (or the Supplier Management Card).
  4. Click the Basic (Basic Mapping) tab and turn on dsers-status-off on the right side of the same line of Status.

How to link a supplier to a product

  1. Under the Basic (Basic Mapping) tab, paste a product URL in the Alternate Products search bar and click on IMPORT. The AliExpress product will appear in the Add products (Alternate Products) column.
  2. Click dsers-wrench next to the newly imported product image.
  3. Select dsers-radio-button-unchecked Default option and click CONFIRM to make this AliExpress supplier your default supplier.
  4. In the Default Ali Product column, click Select Option (Select Attribute) and Select Variant (Select Variation) to map the supplier’s options (attributes) and variants (variations) corresponding to your product’s options (attributes) and variants (variations).
  5. Click SAVE.
  6. 💡 TIP

    If you want to replace your current supplier with a cheaper or better one, you need to remap your product.

What’s more, you can also add a substitute supplier to one product or use two suppliers at the same time for one product with the Basic Mapping feature.

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