It is possible that sometimes you want to override the customer’s phone number with your own contact when placing orders to your suppliers because you want the AliExpress suppliers to directly contact you or there are some other reasons.
How to override customer’s phone numbers
- Login to DSers > Settings > Supplier Setting > Order.
- Scroll to the Phone Number Optimization section.
- In the Override phone number part, click on the Country selector to choose a country in the Dropdown menu and enter the phone number that suits the requirement in the box for the country.
- For other countries, click and click on the Country selector to select Global in the Dropdown menu and enter the phone number in the box.
- Click SAVE.
If you have also set the default phone number for the same country you choose here, DSers will apply the default phone number settings in the case that your customer does not fill in the phone number.