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Replace AliExpress/Tmall supplier with an agency

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DSers has introduced the Agency Management Solution, a powerful tool aimed at streamlining the workflow of dropshippers who also collaborate with off-platform suppliers/agencies. Learn more about DSers Agency Management Solution.

As long as an order hasn't been placed to your suppliers, you're able to replace any supplier with a new one. In this article, you will learn how to exchange an AliExpress or Tmall supplier for an agency(off-platform supplier) in two methods.

Replace AliExpress/Tmall supplier with an agency in My Products

  1. Login to DSers > dsers-my products My Products.
  2. Select the AliExpress/Tmall tab in the Navigator Bar.
  3. Hover on the Product Card and click dsers-mapping button.
  4. Click "×" on the upper-right corner or anywhere on the left Margin to go back to the Supplier Management card.
  5. Select "Agency".
  6. Turn on dsers-status off to the right of "Status".
  7. Fill in agency IDs for each variant in the Agency ID dsers-arrow dropdown column.
  8. Click SAVE.

Replace AliExpress/Tmall supplier with an agency in Open Orders

  1. Login to DSers > dsers-my products Open Orders > AliExpress/Tmall.
  2. In the Awaiting Orders tab, click dsers-mapping button in the same line of the product for which you want to change the supplier.
  3. Click "×" on the upper-right corner or anywhere on the left Margin to go back to the Supplier Management card.
  4. Select "Agency".
  5. Turn on dsers-status off to the right of "Status".
  6. Fill in agency IDs for each variant in the Agency ID dsers-arrow dropdown column.
  7. Click SAVE.


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  • Change the agency for a product
  • How to process Agency orders
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