Replace AliExpress/Tmall supplier with an agency
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DSers has introduced the Agency Management Solution, a powerful tool aimed at streamlining the workflow of dropshippers who also collaborate with off-platform suppliers/agencies. Learn more about DSers Agency Management Solution.
As long as an order hasn't been placed to your suppliers, you're able to replace any supplier with a new one. In this article, you will learn how to exchange an AliExpress or Tmall supplier for an agency(off-platform supplier) in two methods.Replace AliExpress/Tmall supplier with an agency in My Products
- Login to DSers >
My Products. - Select the AliExpress/Tmall tab in the Navigator Bar.
- Hover on the Product Card and click
. - Click "×" on the upper-right corner or anywhere on the left Margin to go back to the Supplier Management card.
- Select "Agency".
- Click the Status
and click CONFIRM in the pop-up. - Select the agency for each variant in the Agency Name
column. - Click SAVE.
Replace AliExpress/Tmall supplier with an agency in Open Orders
- Login to DSers >
Open Orders > AliExpress/Tmall. - In the Awaiting Orders tab, click in the same line of the product for which you want to change the supplier.
- Click "×" on the upper-right corner or anywhere on the left Margin to go back to the Supplier Management card.
- Select "Agency".
- Click the Status and click CONFIRM in the pop-up.
- Select the agency for each variant in the Agency Name column.
- Click SAVE.
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