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Why can’t I select a shipping method

Support:
There might be a couple of reasons why you can’t select a shipping method for a specific order when you process orders. Here is the guide about it, and how you can fix it.

Why can’t I select a shipping method

Reason 1: Country not supported

Sometimes, it’s possible that a specific supplier will not ship the product to some countries.

You can go to the AliExpress product detail page and click the Ships to section to check if the product supports your wanted destination country.

Solution: In the case that the product does not support your wanted country, you will need to find another supplier on AliExpress that sells a similar product and delivers to the shipping destination you desire.

Reason 2: Quantity issue

Sometimes, it’s possible that a specific supplier will not ship more than 1 or 2 products to some countries.

You can go to the AliExpress product detail page and change the Quantity from 1 to 2 or more to check if the supplier supports multiple products to ship to your customer. For example, when you change the quantity to 2 for a product, it may display “Can not deliver”.

Solution: In this case, you will need to find another supplier on AliExpress that sells a similar product and delivers multiple products.

How to avoid this

If you want to avoid this kind of situation, you will need to check more carefully on AliExpress before importing the product.

For instance, select different countries to see whether the supplier supports delivering to those locations where the majority of your customers come from or not. Or add more quantity to find out if the supplier is going to deliver multiple products in a single order.

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