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DSers Help Center
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FAQs/Fix common issues, FAQs, Shopify, WooCommerce, Wix
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Why can’t I select a shipping method
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Start Dropshipping
- What is DSers
- Dropshipping with DSers
- Install DSers on Shopify
- Install DSers on WooCommerce
- Install DSers on Wix
- Install an SSL certificate
- Install DSers Dropshipping Solution plugin on WordPress
- Install DSers via CSV
- Install & use DSers Chrome extension
- Meet order requirements for specific countries
- Meet phone number requirements
- Meet name spacing requirements
- Meet special customs clearance requirements
- Meet postal code requirements
- Meet VAT requirements
- Import product cost for the destination country
- Import product reviews
- Optimize product SKU
- Set your products as taxable
- Send images to suppliers
- Synchronize customization notes
- Manage your product fulfillment services
- Check your AliExpress account email via AliExpress Account ID
- Find similar products while mapping
Explore DSers Features
- Import products from AliExpress
- Import products from Find Suppliers
- Push products to your store
- Track your orders
- Add a product
- Import products from Supplier Optimizer
- Import products from your store
- Import products via CSV
- Import List
- Customize product details
- Delete a product from Import List
- Price your products
- Add tags to group products
- Split products by option/variant
- My Products
- Hide/Unhide a product in DSers
- Delete a product from My Products
- Add or delete a variant
- Replace your pushed products
- Mapping methods overview
- Connect a supplier to a product
- Change the supplier of a product
- Add an alternative supplier to a product
- Apply multiple suppliers to a product
- Set up suppliers for each variant
- Set up local-based suppliers for each variant
- Set up suppliers for BOGO offers
- Set up suppliers for Bundle offers
- Map the product with an agency
- Bulk-map products with an agency (supplier)
- Change the agency for a product
- Replace AliExpress/Tmall supplier with an agency
- Set up inventory auto-update
- Set up price auto-update
- Update store products price manually
- Add a store
- Remove a store
- Create a draft order
- Order fulfillment process
- Change the quantity of an order
- Place an order/orders in bulk
- Place CSV orders
- Place part of an order
- Cancel an order
- Pay for an order/orders in bulk
- Fulfill orders automatically on DSers
- Change the currency to pay on AliExpress
- Fulfill orders manually in your store
- Fulfill orders manually on DSers
- Send a tracking number manually
- Cancel fulfillment of orders
- Roll back orders
- Archive orders
- Agency (supplier) management solution overview
- Roles in agency dropshipping model
- Process agency orders
- Process agency orders when your agency don't use an ERP
- Reorder Awaiting payment orders
- Reorder Awaiting fulfillment orders
- Reorder AliExpress Canceled orders
- Reorder Fulfilled orders
- Reorder an order with deleted products
- Reorder Request fulfillment orders
- Synchronize your store orders
- Synchronize AliExpress orders status
- Synchronize customer notes
- Order status automatic synching introduction
- Set Add Global shipping method
- Set Advanced shipping method
- Set shipping method for specific products
- Tracking statuses
- Set default messages to suppliers
- Override phone numbers
- Set default phone numbers
- Optimize AliExpress canceled orders
- Set up fulfillment settings
- Optimize zip codes issues
- Use time zone filter
- Filter your orders in Open Orders
- Order Statuses
- Order status-Pending
- Order status-Awaiting orders
- Order status-Awaiting payment
- Order status-Awaiting shipment
- Order status-Awaiting fulfillment
- Order status-Fulfilled
- Order status-Canceled
- Order status-Failed orders
- Archived Orders
- Add colored flags to distinguish orders
- Add notes to specific orders
- Edit Customer Detail
- Edit mapping for products
- Send messages to specific suppliers
- Edit mapping for orders
- Choose the shipping method
- Add or change AliExpress order number
- Stores sales report
Set Up Your DSers
- Synchronize tracking numbers to PayPal
- Set currencies
- Set your pricing rules
- Set DSers time zone
- Change DSers language
- Change DSers account name
- Change DSers account email
- Change DSers account password
- Link DSers to AliExpress
- Change your AliExpress account
- Disconnect your AliExpress account
- Add your staff account
- Edit your staff account
- Set and check notifications
- Get your Admitad cashback
- Add or remove an agency
- Connect Dianxiaomi to DSers
- Connect Mabang to DSers
- Subscription plans presentation
- Choose your plan
- Upgrade/downgrade your plan
- Cancel your plan
- Request refunds
- Change your default billing store
- Set your Basic pricing rule
- Set your Standard pricing rule
- Set your Advanced pricing rule
- Activate fulfillment notification emails
- DSers integration with AliExpress
- DSers integrations with eCommerce platforms
- DSers integration with PayPal
FAQs
- Orders failure reasons
- Why I should not request fulfillment on Shopify
- Why I can't push my product to my store
- Confirmation email not received
- Why I see "All Stores", but not my store name
- Why DSers failed to connect your store
- Admitad account FAQs
- Billing store FAQs
- Different product costs on DSers from AliExpress
- Remove "Ships From" of a product
- Substitute supplier stock synchronization
- Why do I fail to use mapping in DSers
- Product SKUs FAQs
- Orders not appearing on AliExpress
- Order status not changing on DSers
- Checkout failure in your store
- Fix failed orders due to phone number requirements on AliExpress
- Why can’t I select a shipping method
- Shipping fees on DSers
- Auto address fix
- Why my orders are canceled in DSers
- What is a technical ticket and how does it work
- How to get help from DSers
- Migrate data from Oberlo
- Migrate data from Dropified