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Send specific messages to suppliers

Support:
Sometimes, your customers will have special requirements for the orders. It can be difficult for you to pass the message to your suppliers due to the limitations of dropshipping. This is why DSers allows you to leave a specific message to your AliExpress suppliers.

Here’s how you can do it.

How to send specific messages to suppliers

  1. Login to DSers > dsers-open-orders Open Orders.
  2. Access the Awaiting order/Canceled/Failed orders tab.
  3. Click dsers-more and click Message on the Order Card of the order for which you want to send a specific message.
  4. In the Pop-up, enter the message you want to leave for your supplier.
  5. Click OK.

For orders that your customers have special requirements, you can activate the order notes synchronization feature, in which DSers will help you synchronize the order notes from your store to order Message box.

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