Due to supplier ordering regulations, the buyer’s contact information must contain the postal code and meet the corresponding formats. So you need to make sure that your customer’s information is right before you place orders. Check below the postal code rules and how to meet them in case you need.
Postal code requirements for specific countries
How to meet postal code requirements for specific countries
- Login to DSers > Open Orders.
- Access the Awaiting order tab.
- Click Customer Detail on the Order Card of the order for which you want to check the postal code and locate the Post code field.
- Check if the field is filled in correctly and modify it according to the AliExpress postal code requirements.
- Click SAVE.