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Cancel a paid order

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Even after you pay for an order, you may want to change the order details or cancel it. You can learn the simple steps below.

How to cancel a paid order

How to cancel an AliExpress order

  1. Login to DSers > dsers-open-orders Open Orders > AliExpress.
  2. Access the Awaiting shipment tab.
  3. Find the order that you want to cancel and click on its Ali Order No.
  4. On the AliExpress order details page, find Request Order Cancellation and click on it.

You will then have to wait for the seller's approval of canceling this order. After the seller's approval, DSers will move this order to the Canceled tab.

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