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Reorder AliExpress Canceled orders

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The orders you placed to AliExpress can sometimes get canceled for various reasons. An order for example, may be canceled on DSers because you cancel it from AliExpress, or it is because AliExpress cancel it in case of transaction risks or non-compliant order information.

All those could be AliExpress canceled orders in DSers and here's how you can reorder them.

How to reorder AliExpress canceled orders

Before you reorder the canceled order from DSers, you can activate the DSers Canceled Orders Optimization feature.

Step 1: Modify the AliExpress Canceled order

  1. Login to DSers > dsers-open-orders Open Orders.
  2. Access the Canceled tab.
  3. Edit the Order Card to meet the order requirements or your needs.
    1. To remap the order:
      1. Click dsers-more and click Edit on the top right of the Order Card to change the supplier or the variation.
      2. Enter a new AliExpress supplier URL and click dsers-ok-button.
      3. Choose the new variant you want to order and select a shipping method.
    2. To modify the order details, click Customer Detail dsers-arrow-dropdown and edit the specific input box.
  4. Click on SAVE.

Step 2: Place the order

  1. Login to DSers > dsers-open-orders Open Orders.
  2. Access the Canceled tab.
  3. Click ORDER AGAIN on the Order Card of the order that canceled from AliExpress.

After you place the order again, it will be moved to the Awaiting payment tab, and you will just have to pay for it on AliExpress.

DSers tries its best to reduce the canceled orders occurrence and give you the best tools to deal with them!

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