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Send product information to Store is a setting that allows you to push product cost and shipping cost specific to each variant to your store when you push products to Shopify, manually change store products price, automatically update store products price or replace products or replace products. According to Shopify regulations, entering the cost per item is compulsory. Therefore, when you push products to your Shopify store, be sure to send their costs.
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This feature is only available to the Advanced plan or above.
How to send product cost information to your store
DSers allows you to choose which costs to send to your store along with your product pushing.- Login to DSers >
Settings > Product Settings. - In the Push products part, check either of the two options in the "Send product information to Shopify" section. The first option is selected by default, you can switch to the second one manually if necessary.
Send product cost to Store
Send product and shipping cost to Store
When the product is pushed, DSers combines the supplier's product cost with the calculated shipping cost and sends the total to Shopify's Cost per item field. There may be some reasons why the shipping cost is $0:
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No shipping method configured
Regardless of whether you use Basic or Advanced Pricing Rules, you must configure at least one valid shipping method. You can do this in your pricing rule settings, or via Settings → Shipping Settings → Add Global shipping method based on Condition. If no shipping method is configured, DSers cannot calculate the shipping cost. -
Supplier does not support the selected shipping method
This is the most critical prerequisite. The shipping method you configured (e.g., a specific international carrier) must be supported by the supplier. If the supplier does not support it, DSers cannot retrieve a shipping quote, and the shipping cost will be calculated as $0. -
Shipping method not configured within Advanced Pricing Rule
If you are using Advanced Pricing Rule, you must specify a shipping method or a fixed shipping value for the destination country within the rule itself. If the rule's shipping configuration is missing or incomplete, the shipping cost will not be calculated.
⚠️ Important: The shipping cost can only be added to the total cost if the shipping preference you set matches what the supplier actually supports. This prerequisite applies to all pricing rules.
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