WooCommerce Connection Guide: Website Verification, Authorization & Webhook Setup

Get your WooCommerce store connected in minutes—find solutions for every red "×" here.

Note

This guide helps you connect your WooCommerce store to DSers.
The connection involves three steps: Website (domain verification), Authorization (REST API creation), and Connection (webhook setup). If you see a red "×" at any step, jump to the corresponding section below to troubleshoot.

Click here to start dropshipping now with DSers

How to connect your WooCommerce store

Step 1: Log in to your DSers account. On the platform selection page, click WooCommerce.

New to DSers? Learn how to create your account here: [Create Your DSers Account: Sign Up Step by Step]
Connecting another store? Check out: [How to Connect Multiple Stores to a Single DSers Account]

Step 2: Enter your store domain (e.g., https://yourstore.com) and click ADD A STORE.

Step 3: Log in with your WordPress admin credentials.

Step 4: Click Approve to authorize REST API creation.

Step 5: Click CONFIRM to use your current DSers account.

Step 6: Click UPDATE to sync your store.

The connection involves three steps: Website (domain verification), Authorization (REST API creation), and Connection (webhook setup).

If you see a red "×" at any step, refer to the troubleshooting sections below.

Troubleshooting the three steps

⚠️ Website step – red "×"

Issue	How to fix
Website is offline or domain is incorrect	Ensure your site is online and the domain is correct. Verify it loads properly in a browser
Site is not built on WordPress	DSers requires a WordPress site. Switch to WordPress or choose a different sales channel
Permalink not set to "Post name"	Go to WordPress > Settings > Permalinks, select "Post name", and click Save
WooCommerce not installed or activated	Install and activate WooCommerce (version 4.0 or higher)
Website does not use HTTPS	Install an SSL certificate or activate the "Really Simple SSL" plugin
/wp-json endpoint is blocked	Enable WordPress REST API and disable any plugins that block it
JavaScript is disabled	Contact your hosting provider to enable JavaScript on your server
Conflicting plugins are blocking DSers	Temporarily disable plugins that restrict access or optimize performance (e.g., cache, SEO, security, or REST API blockers). Re-enable them after connection

Pro tip: Server firewall blocking the connection? Contact your hosting provider to whitelist DSers' server IPs.
If using ModSecurity, ask them to temporarily disable it or add an exception for DSers.

DSers IP addresses: 8.219.232.202; 8.219.127.234; 8.219.169.116; 8.222.160.212; 47.92.164.142; 39.101.142.105; 8.219.236.209; 3.68.159.19; 44.211.237.70

⚠️ Authorization step – red "×"

Issue	How to fix
Authorization pop-up blocked	Click the blocked icon in your browser's address bar and select "Always allow pop-ups from dsers.com"
Using a preview URL	Use your live website URL, not a preview or staging URL
Pop-up shows "Not Found"	Temporarily disable the WPML Translation Management plugin, try again, then re-enable
Can't log in through the pop-up	In WP Super Cache settings, go to Easy > Caching and change to "Caching On (Recommended)", then refresh
Pop-up doesn't respond after clicking Approve	Temporarily disable the Customize My Account for WooCommerce plugin, try again, then re-enable

⚠️ Connection step – red "×"

Issue	How to fix
"Connection failed"	Your server is blocking DSers' requests. Contact your hosting provider to whitelist DSers' IPs or temporarily disable ModSecurity
"403 error – website prohibited DSers from creating Webhooks"	Contact your hosting provider with the error details. Ask them to whitelist all DSers IPs. After they release the restriction, try connecting again

What's next?

Once your WooCommerce store is connected, choose a subscription plan—the Basic plan is free with no credit card required.

💡 Optional: DSers offers a plugin that helps send automated order shipping notification emails for Woocommerce store.
It's optional and not required for store connection. You can download it from Settings > Fulfillment Settings > Shipping Confirmation Email Settings in your DSers account.

FAQ Section

Everything you need to know about connecting your WooCommerce store to DSers.

What is the WooCommerce connection process and when should I use it? +

What should I check before connecting my WooCommerce store? +

What happens after I complete all three connection steps? +

What if I get a red "×" on the Website step? +

What if I get a red "×" on the Authorization step? +

What if I get a red "×" on the Connection step? +

Does the WooCommerce connection support multiple stores? +