Remove a store

Support:

Whether it is because your store was a test store, or because it’s not selling well, you may want to remove it from your DSers account.

Shopify WooCommerce Wix

There are two ways for you to remove your store.

Method 1: Remove your store from DSers

1. Login to DSers > Settings > Sales channel Setting > Stores Management.
2. In the Sales channel part, click to the right of your store name.
3. On the Store detail page, click at the bottom right corner.
4. In the Pop-up, choose the reason why you want to disconnect the store and click DISCONNECT. You will be redirected to your store Apps and sales channels page.
5. Click Uninstall to the right of DSers.
6. In the Pop-up, select a location in the Drop-down menu and select a reason for removing the app.
7. Click Delete.
8. Go back to DSers and click Update.

Method 2: Uninstall DSers from your store

1. Login to Shopify > Settings > Apps and sales channels.
2. Click Uninstall to the right of the DSers app.
3. In the Pop-up, choose a location in the Drop-down menu and select a reason why you remove it.
4. Click Delete.
5. Go back to DSers and click Update in the Pop-up.

You can only disconnect your store from DSers. If you delete the DSers Dropshipping Solution plugin from your WooCommerce store in WordPress, it will not affect the connection between DSers and your store.

1. Login to DSers > Settings > Sales channel Setting > Stores Management.
2. In the Sales channel part, click to the right of your store name.
3. On the Store detail page, click at the bottom right corner.
4. In the Pop-up, choose the reason why you want to disconnect the store and click DISCONNECT. You will be redirected to your store Apps and sales channels page.
5. In the Pop-up, click Update.

You have two options to disconnect your stores from DSers.

Method 1: Remove your store from DSers

1. Login to DSers > Settings > Sales channel Setting > Stores Management.
2. In the Sales channel part, click to the right of your store name.
3. On the Store detail page, click at the bottom right corner.
4. In the Pop-up, choose the reason why you want to disconnect the store and click DISCONNECT.
5. In the Pop-up, click UPDATE.

As DSers have no permission to modify the data in Wix, this will not help you remove the DSers app in your store.

Method 2: Uninstall DSers from your store

1. Login to Wix > Apps > Manage Apps.
2. In the Installed Apps part, click the More icon at the rightmost of the DSers app and click Delete.
3. Select a reason for deleting the app and click Delete App.

This ensures that you have deleted your store completely from DSers and you will not see DSers in Wix.