Why Connect Your Store?
Connect your store to DSers first, and the AI Agent can start managing it for you — finding products, importing items, and processing orders.
If the connection runs into trouble, you may need to re-authorize. This article covers:
- How to connect your store for the first time
- When re-authorization is needed
- How to restore the connection quickly
When Do You Need to Connect the Store?
When you want AI to publish products or process orders
Finding products and suppliers doesn't require a store connection. You only need to connect your store when you want AI to help you with:
- Publishing products to your store
- Processing orders
- Updating store prices or inventory
When authorization fails
You'll need to re-authorize in these cases:
| Status | What it means |
|---|---|
| Authorization expired | The authorization token has expired, and the store connection is no longer valid |
| Permissions changed | Platform permissions have changed, and you need to confirm them again |
How to Connect Your Store
Option 1: Connect via DSers AI chat
Tell the AI Agent in a task conversation that you want to connect your store. For example:
"I want to connect my Shopify store."
The AI Agent will return a “Connect Shopify” card. Click it to start the authorization process.
Option 2: Connect through the Plugins page
Step 1: Go to the Apps page
Click Plugins → Apps in the left menu of DSers.
Step 2: Find the platform you want to connect
Browse or search for the Sales Channel App you need, such as Shopify, Wix, WooCommerce, or TikTok Shop.
Step 3: Click Install
Click Install. You'll be redirected to the platform's authorization page.
If already installed, click Manage on the App card, then + Add Store to connect a new store.
Step 4: Log in and authorize
Log in to your store account and confirm the permissions DSers needs.
Once authorized, the App status shows as Installed, and the connection is complete.
How to Re-authorize
Check the status
Go to Plugins → Apps. If an App shows Action Required, it needs your attention.
Steps to re-authorize
- Open the App detail page.
- Find the store with the abnormal status and click Manage.
- Click Reauthorize.
- Follow the on-screen prompts to complete authorization.
Once re-authorization succeeds, the status returns to Installled, and the AI Agent can use the store again.
Related Articles
AI Agent
- Can AI Find Trending Products for Me?
- Can AI Agent Publish Products to My Store?
- Can AI Agent Place Orders with Suppliers for Me?
- Can AI Agent Analyze My Store Data for Me?
- How to Track My Order Shipment Status Using AI?
FAQ
Here are some common questions about connecting stores and handling authorization issues.
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