DSers Help Center

Once you’ve created the 1688 Wholesale order, you can send the order to your wholesale agent and pay for the order according to the quotations they send to you.

Add Global shipping method is a feature that allows you to set destination-based shipping methods and apply them automatically when you place orders so that you won’t have to manually select the shipping method for products with the same destination repeatedly.

Advanced shipping method is a setting that allows you to set up your default shipping method by price range and delivery date range. With it, you can set the cost and delivery period threshold to find the default shipping method for products sent to a specific country.

Add Global shipping method based on product is a setting that aliows you to set up your default shipping method for specific products. It is likely that you want to deal with specific products differently in setting their shipping method.

When you track orders with the DSers Tracking Status feature, DSers places orders under different tracking statuses, so you can learn the whereabouts of your customer's package in real-time.

As a dropshipper, your customers may be aware that your products are from third parties such as AliExpress or agents if you provide shipping tracking service through DSers.

Synchronize delivered status of orders to store is a feature to help you synchronize the "Delivered" status of orders to your store automatically if you're on a Pro plan or above. Check the content below to learn simple steps to enable it and how it works.

With the Leave a message to Suppliers feature, you can preset a message to your suppliers for every store order placing, to ask them not to include a receipt or to tell them not to add gifts to the order etr Also vou can set un a mersane to cunnliers haren on each oroduct

Override phone numbers is a setting that allows you to set override phone numbers for orders to different countries or regions because you want the supplier to directly contact you or because there are some other reasons.

Set default phone number is a setting that helps you set default phone numbers for customers based on destination countries in case they don’t enter phone numbers when they submit orders in your store.