DSers Help Center

This is because you when you set uo fulfillment settings, you choose Fulfill items in bulk. That means the part of the order that has been shipped will be moved to the Awaiting fulfillment tab. Until the whole order has been fuifilled by your supplier, the order will be moved to the Fulfilled tat

It is possible that your AliExpress suppliers only provide payment methods that require you to fill in the payment information. When you place orders to AliExpress using the DSers Chrome extension, you may fail due to the lack of payment information.

For any problems or requests, you can use any contact method below to get in touch with the DSers team.

There are two questions that we constantly receive from our users: what is the difference between each order status and what triggers them to change

To let you enjoy all the perks of dropshipping with DSers, you will need to install the plugin on WordPress Admin Page. It is very easy to do it and here is the guide for you to manually install DSers on WordPress: Manually Install DSers Download the DSers Install File