Cancel fulfillment of orders

Support:

In case you accidentally fulfill your order in your store, it is very easy to cancel the fulfillment of orders in your store.

Shopify WooCommerce Wix

Cancel fulfillment of an order

1. Login to Shopify > Orders.
2. Click on the order for which you want to cancel fulfillment.
3. On the order details page, click the Three-dot icon and then click Cancel fulfillment.

This order will be marked as Unfulfilled on Shopify. You will see the order is also moved to the Awaiting order tab on the Open Orders page.

Cancel fulfillment of an order

You can cancel Completed orders on WooCommerce for a single order or multiple orders at once.

1. Login to WooCommerce > Orders.
2. Click on the order for which you want to cancel fulfillment.
3. On the Edit Order page, click on the Status drop-down list.
4. Select Processing from the drop-down list and click on Update from the Order actions.

This order will be marked as Processing on WooCommerce. You will see the order is also moved to the Awaiting order tab on the Open Orders page.

Cancel fulfillment of orders in bulk

WooCommerce also allows you to cancel the fulfillment of multiple orders at once.

1. Login to WooCommerce > Orders.
2. Select all the orders for which you want to cancel fulfillment.
3. Click on Bulk actions.
4. Select Change status to processing and then click on Apply.

Now, these orders are marked as Processing on WooCommerce.You will see these orders are also moved to the Awaiting order tab on the Open Orders page.

Cancel fulfillment of an order

1. Login to Wix > Orders.
2. Click on the order for which you want to cancel the fulfillment.
3. On the order details page, click on More Actions to access the drop-down list and Select Mark as Unfulfilled.
4. In the Pop-up, click Mark as Fulfilled to verify.

This order will be marked as Unfulfilled on Wix. You will see the order is also moved to the Awaiting order tab on the Open Orders page.