Set DSers Time Zone: How to Update and Its Impact

Learn how to change your DSers account time zone and how it affects your orders and reports.

Note

By default, your DSers account time zone is based on your browser settings.
Setting it correctly ensures that your orders, notifications, and reports display the accurate dates and times.
This is especially helpful if you or your team travel across regions or work remotely.

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How to reset your DSers account time zone

Login to DSers.
Hover over the Account name on the right of the Top Bar and click Account.
Scroll to the Time zone section on General, click at the right side of the same line of your current time zone.
In the Drop-down List, choose your desired time zone and click SAVE.

Important: You can only change your time zone once by yourself. If you need to modify it again, please contact DSers Customer Service.

How DSers account time zone affects other features

Changing your time zone updates the time display across several features in DSers:

Feature	Path to feature	Application
Order Card	Open Orders > Order Card	The Date of all old and new orders on the Order Card will be displayed according to the updated time zone.
Filter	Open Orders（ Tracking）> Any supplier tab（Tracking status）> Navigator Bar > Filter	The Date part is based on the new time zone. And the new time zone will be selected by default in the Time Zone part.
Notification	Top Bar >	The new time zone will be applied to the time of notifications for new orders.
Synchronize store orders	Settings > Order Settings > Synchronize store orders	In the Synchronize store orders section, when you select a store and time range and click the Sync icon, DSers will synchronize them based on the new time zone.
Report	Side Bar > Report	To activate the Report feature, one task is to set the time zone. The report data will be displayed based on the new time zone.