DSers Help Center

Thoughts, stories and ideas.

Change DSers account password
Your DSers account password is a combination of numbers, letters and characters that you set when you register for DSers. You can change your passwords regardless of your login status.
Set and check notifications
Notificantion feature is a setting where you can control which type of notifications to receive in DSers.
Deal with DSers notifications
When you receive notifications about product cost changes, supplier product inventory changes or canceled orders, you will see there are some buttons that you can operate. You can check this guide to learn simple steps to deal with your notifications properly.
Activity Log
Activity Log is where you can view your operation history in DSers. It includes the following operation types: Push, Mapoing, Delete oroducts, Manually uodate orice Fuifill Orders Manually Rol Back Orders, Place Orders and Order Action Edit.
Set up automatic inventory update
Automatic Inventory Update is a paid setting that helps update your store product inventory according to the latest supplier inventory automatically.
Add Global shipping method-Basic shipping method
Add Global shipping method is a feature that allows you to set destination-based shipping methods and apply them automatically when you place orders so that you won’t have to manually select the shipping method for products with the same destination repeatedly.
Set Advanced shipping method
Advanced shipping method is a setting that allows you to set up your default shipping method by price range and delivery date range. With it, you can set the cost and delivery period threshold to find the default shipping method for products sent to a specific country.
Add Global shipping method based on product
Add Global shipping method based on product is a setting that aliows you to set up your default shipping method for specific products. It is likely that you want to deal with specific products differently in setting their shipping method.
Customize tracking page URL
As a dropshipper, your customers may be aware that your products are from third parties such as AliExpress or agents if you provide shipping tracking service through DSers.
Override phone numbers
Override phone numbers is a setting that allows you to set override phone numbers for orders to different countries or regions because you want the supplier to directly contact you or because there are some other reasons.
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