DSers Help Center

Product fulfillment service management is a setting you can take advantage of to decide which fulfillment service to use to synchronize the corresponding prices, inventory and orders of your product variations from your store to DSers.

DSers will take "testdsers" as your account name if you register using "testdsers@gmail.com". You can check it on the upper right corner of your DSers dashboard. You are allowed to modify this field and will not affect your account or login.

Your account email is the email address that you use to register for DSers and you use it to log in to your DSers account. In case you want to change the login email address you use on DSers

Your DSers account password is a combination of numbers, letters and characters that you set when you register for DSers. You can change your passwords regardless of your login status.

When you receive notifications about product cost changes, supplier product inventory changes or canceled orders, you will see there are some buttons that you can operate. You can check this guide to learn simple steps to deal with your notifications properly.

Advanced shipping method is a setting that allows you to set up your default shipping method by price range and delivery date range. With it, you can set the cost and delivery period threshold to find the default shipping method for products sent to a specific country.

As a dropshipper, your customers may be aware that your products are from third parties such as AliExpress or agents if you provide shipping tracking service through DSers.

If you want to successfully olace orders to your supoliers, it is necessary for your customers to fill in a zip code when they buy from your store, but sometimes it can be empty in the Shopify order.

Note In order to keep you up to date on inventory information and  enable you to have more control on your product supply, DSers will synchronize the stock of your substitute suppliers in case your main supplier is no longer available or out of stock. Click here to start dropshipping