DSers Help Center

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Subscription plans presentation
Support: DSers gives you the choice between 4 different plans, depending on what advanced features you want and how much you want to expand your business. Subscription plansThere are 1 free Basic plan and 3 paid plans. Each plan will give you access to certain features, or allow you to
Choose your plan
DSers provides you with a 14-day trial for those paid features and services. Before you decide whether to be on a paid plan, you can take advantage of the trial to test and explore DSers.
Upgrade/downgrade your plan
DSers provides different plans to meet your different needs. That allows you to upgrade or downgrade your plan whenever your dropshipping needs get changed for some reason. Learn how to change your plan as below.
Cancel your plan
In case you want to use DSers at no charge or disable your DSers account, you can cancel your plan. To successfully cancel your subscription, you must downgrade your plan to Basic.
Request refunds
Support: When it comes to subscription fees, you may be charged more than should be done. Learn in which situations DSers will accept your refund inquiries in the following table:Situations DSers solutions You downgrade your monthly paid plan to a less premium plan. DSers will convert the price difference
Change your default billing store
The default billing store is the first store you connect to DSers by default and will be used to pay your subscription to DSers. It is important to make sure your default billing store is valid and active.
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