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FAQs

Substitute supplier stock synchronization

Support:
In order to keep you up to date on inventory information and enable you to have more control on your product supply, DSers will synchronize the stock of your substitute suppliers in case your main supplier is no longer available or out of stock.

How does it work

When you set a main supplier and a substitute supplier for a product, DSers will keep track of both the main and alternative supplier inventory, to make sure you are notified when they runs out of stock, etc.

Specifically, DSers will do the following two things if you activate the notification feature:

Main supplier stock notification

You will receive a notification that informs you when your main supplier is out of stock or the product(variant) is not available.

Substitute supplier stock notification

DSers will automatically check the stock of your substitute supplier and when the substitute supplier has zero stock, you will be notified too.

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