Inventory Changes Notification: What to Do When a Product Goes Out of Stock

An "out of stock" alert means you can't fulfill orders for that item—here's how to handle it fast.

Note

A "Product out of stock" alert means you can't fulfill orders for that item—whether the supplier temporarily edited their listing, permanently deleted the product, or simply ran out of stock. Ignoring it can lead to canceled orders and refunds. This guide breaks down what each type of alert means and how to respond—so you can act quickly and keep your store running smoothly.

How to Enable This Notification

Settings - Notification Preferences and toggle Inventory Changes on.

What Triggers an Inventory Changes Notification?

Three scenarios will trigger this alert:

Where to Find Inventory Change Alerts

You'll see inventory alerts in two places:

In both places, you can filter alerts

• My Products Page
  – A status badge appears on the product card.
  Click the status badge to check and edit the product.

• Notification Center (Bell Icon on Top Bar)
  – View All Notifications.
  Click the Pencil icon to check and edit product.

Tips: Alerts in both places are kept for 30 days.
From either place  — you can open the same detail view to review SKU-level stock status and take action.

How to Respond By Scenario

Supplier Product Out of Stock /Supplier SKU Out of Stock

These might are temporary—the product or variant may become available again soon.

What to do:

• Wait and check back later for restocks.
• Remap a new supplier if it’s out of stock for a long time.
• Or use Basic Mapping to connect to a backup supplier, check more details on [Basic Mapping: How to set Backup Suppliers].

Supplier Product Not Found

The supplier has permanently deleted this product from their AliExpress store.

What to do:

• Find a new supplier for this product and remap it.
• Or take the product offline from your store entirely.

Important: If the item was supplied by your Agent and is currently unavailable. Please contact your Agent for restock status, or switch to an alternative supplier.