DSers Help Center

When you want to source products from 1688, you can use DSers to facilitate this process by connecting you with 1688 Wholesale agents who can source products from 1688 and deliver them directly to your warehouses.

With the Find Agents menu, you can find 1688 products you want to sell to your customers. Once you locate the product that you desire, you can create a sourcing request for it. Then you can wait for the wholesale agents to send quotations to you.

After you’ve confirmed the quotations with your wholesale agent, you can create the 1688 Wholesale order in DSers. Check the content below to learn detailed steps.

Once you’ve created the 1688 Wholesale order, you can send the order to your wholesale agent and pay for the order according to the quotations they send to you.

Add Global shipping method is a feature that allows you to set destination-based shipping methods and apply them automatically when you place orders so that you won’t have to manually select the shipping method for products with the same destination repeatedly.

Advanced shipping method is a setting that allows you to set up your default shipping method by price range and delivery date range. With it, you can set the cost and delivery period threshold to find the default shipping method for products sent to a specific country.

Add Global shipping method based on product is a setting that aliows you to set up your default shipping method for specific products. It is likely that you want to deal with specific products differently in setting their shipping method.

When you track orders with the DSers Tracking Status feature, DSers places orders under different tracking statuses, so you can learn the whereabouts of your customer's package in real-time.

With the Leave a message to Suppliers feature, you can preset a message to your suppliers for every store order placing, to ask them not to include a receipt or to tell them not to add gifts to the order etr Also vou can set un a mersane to cunnliers haren on each oroduct

Override phone numbers is a setting that allows you to set override phone numbers for orders to different countries or regions because you want the supplier to directly contact you or because there are some other reasons.