DSers Help Center

When you receive notifications about product cost changes, supplier product inventory changes or canceled orders, you will see there are some buttons that you can operate. You can check this guide to learn simple steps to deal with your notifications properly.

DSers provides you with a 14-day trial for those paid features and services. Before you decide whether to be on a paid plan, you can take advantage of the trial to test and explore DSers.

In case you want to use DSers at no charge or disable your DSers account, you can cancel your plan. To successfully cancel your subscription, you must downgrade your plan to Basic.

Support: When it comes to subscription fees, you may be charged more than should be done. Learn in which situations DSers will accept your refund inquiries in the following table:Situations DSers solutions You downgrade your monthly paid plan to a less premium plan. DSers will convert the price difference

The default billing store is the first store you connect to DSers by default and will be used to pay your subscription to DSers. It is important to make sure your default billing store is valid and active.

Email Settings allows you to customize the tracking information in the shipping confirmation notification emails and send emails to your customers automatically

When you browse websites, you can use the DSers Chrome extension to compare product information sold on different online marketplaces through product images.

Note DSers allows you to import products in multiple ways. Check this article to learn other methods. If you want to source products from AliExpress for dropshipping, you can use either method below to import products to DSers. Click here to start dropshipping now with DSers How to import products

To manage products in DSers, you need first import products. You can import products from your supplier directly or by using the in-app features.

Support: Import List is a useful feature that allows you to import and manage products in DSers. You can import products here by URL. Also, you can edit, delete, tag, split, push & publish products and change product info language. Check below to learn how to take good advantage of the