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Activate fulfillment notification emails

Support:
In the case that you have got the tracking numbers from suppliers, you’d better send fulfillment notification emails to customers. DSers order fulfillment feature helps you with that in a more efficient way.

For one thing, you can easily manage the information that will appear in fulfillment notification emails. For another, DSers helps you trigger shipping confirmation emails sent to customers once tracking numbers are generated.

How to set fulfillment notification emails

Shopify WooCommerce Wix
  1. Login to DSers > dsers-settings Settings > Package Tracking.
  2. Scroll to the Shipping Confirmation section, and click dsers-chevron-right to the right of the store for which you want to activate the feature.
  3. Turn on to the right of “Activate fulfillment notification email sent by Shopify” to trigger automatic emails.
  4. In the same line of “Shipping carrier”, click on the Selector and choose your wanted shipping carrier in the Drop-down menu.
  5. 📕 NOTE

    If you choose Default, Shopify will automatically select the shipping carrier according to tracking numbers from suppliers.

  6. In the same line of “Custom Tracking Url”, click dsers-arrow-dropdown on the Selector and choose your wanted tracking website in the Drop-down menu.
  7. If you want to customize the tracking service, you can choose Other in the Drop-down menu and enter your own tracking URL in the Input box and click OK.
    💡 TIP

    If you want to customize the tracking service, you can choose Other in the Drop-down menu and enter your own tracking URL in the Input box and click OK.

  8. Click SAVE.

Now, after orders are shipped out, DSers will synchronize tracking numbers from AliExpress to Shopify and trigger the emails sent to customers.

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