Copy Link
Start Dropshipping
Explore DSers Features
Set Up Your DSers

Activate shipping confirmation emails

Support: shopify icon woocommerce icon wix icon jumpseller icon

In the case that you have got the tracking numbers from suppliers, you’d better send fulfillment notification emails to customers. DSers order fulfillment feature helps you with that in a more efficient way.

For one thing, you can easily manage the information that will appear in fulfillment notification emails. For another, DSers helps you trigger shipping confirmation emails sent to customers once tracking numbers are generated.

How to set fulfillment notification emails

Shopify WooCommerce Wix
  1. Login to DSers > dsers-settings Settings > Sales channel Setting > Fulfill Flow Manager.
  2. Scroll to the Fulfillment Settings section, and access the Shopify tab and scroll to the Email Settings part.
  3. Click dsers-chevron-right to the right of the store for which you want to activate the feature.
  4. Turn on dsers-arrow-dropdown to the right of "Activate fulfillment notification email sent by Shopify" to trigger automatic emails.
  5. In the same line of "Shipping carrier", click on the Selector and choose your wanted shipping carrier in the Drop-down menu.
  6. If you choose Default, Shopify will automatically select the shipping carrier according to tracking numbers from suppliers.

  7. In the same line of "Custom Tracking Url", click dsers-arrow-dropdown on the Selector and choose your wanted tracking website in the Drop-down menu.
  8. If you want to customize the tracking service, you can choose Custom in the Drop-down menu and enter your own tracking URL in the Input box and click OK.

  9. Click SAVE.

Now, after orders are shipped out, DSers will synchronize tracking numbers from your supplier to Shopify and trigger the emails sent to customers.

Related Articles

  • Set currencies
  • Synchronize tracking numbers to PayPal
  • Back to top