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Roles in agency dropshipping model

Support:

DSers has introduced the Agency Management Solution, a powerful tool aimed at streamlining the workflow of dropshippers who also collaborate with off-platform suppliers/agencies. Learn more about DSers Agency Management Solution.

To use DSers Agency Management Solution effectively, it's essential to understand the roles involved in the process and how data is transferred among them to fulfill an order.

 

Dropshipper (You)

DSers

Agency/Supplier

Configuration

Create an agency profile




Send an Email to request for authorization between agency’s ERP and DSers


Confirm the authorization




Learn how to add or remove an agency

*If you set Stripe as the payment method when creating the agency profile, we will also include the Stripe authorization in the Email.

Learn how to connect Dianxiaomi with DSers

Learn how to connect Mabang with DSers

Product management

Map products with the agency



Sync mapped products to the cost templates (a DSers feature)


Set up the cost templates with product prices and shipping costs


Learn how to map a product with an agency



Order management

Batch place and pay for orders based on the cost templates


Push the paid orders to agency's ERP system under the awaiting shipment tab


Ask warehouses to ship the order and upload tracking numbers to agency's ERP


Learn how to process an agency order

*It generally takes 5 hours due to the limitation of the ERP system.


Order fulfillment

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Sync tracking numbers automatically to DSers & push them to Shopify store to fulfill the order

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If you have any questions while using the Agency Management Solution, please contact us at premium-support@dserspro.com.


Related Articles

  • Add or remove an agency
  • Map the product with an agency
  • Process agency orders
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