Roles in agency dropshipping model

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DSers has introduced the Agency Management Solution, a powerful tool aimed at streamlining the workflow of dropshippers who also collaborate with off-platform suppliers/agencies. Learn more about DSers Agency Management Solution.

To use DSers Agency Management Solution effectively, it's essential to understand the roles involved in the process and how data is transferred among them to fulfill an order.

	Dropshipper (You)	DSers	Agency/Supplier
Configuration	Create an agency profile ➞	Send an Email to request for authorization between agency’s ERP and DSers ➞	Confirm the authorization ➞
Configuration	Learn how to add or remove an agency	*If you set Stripe as the payment method when creating the agency profile, we will also include the Stripe authorization in the Email.	Learn how to connect Dianxiaomi with DSers Learn how to connect Mabang with DSers
Product management	Map products with the agency ➞	Sync mapped products to the cost templates (a DSers feature) ➞	Set up the cost templates with product prices and shipping costs ➞
Product management	Learn how to map a product with an agency
Order management	Batch place and pay for orders based on the cost templates ➞	Push the paid orders to agency's ERP system under the awaiting shipment tab ➞	Ask warehouses to ship the order and upload tracking numbers to agency's ERP ➞
Order management	Learn how to process an agency order	*It generally takes 5 hours due to the limitation of the ERP system.
Order fulfillment	-	Sync tracking numbers automatically to DSers & push them to Shopify store to fulfill the order ✅	-

If you have any questions while using the Agency Management Solution, please contact us at premium-support@dserspro.com.

Add or remove an agency

Map the product with an agency

Process agency orders

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