Fulfill orders manually on DSers
Support：
In case there are some orders you don't want to process with DSers, or for whatever reason, you can manually fulfill those orders on DSers. DSers has made the process very simple for you!
📕 NOTE
Once manually fulfilled, the order will be moved to the Fulfilled tab in DSers and will not synchronize any data from AliExpress to your store anymore.
Manually fulfill an order/orders in bulk
Shopify
WooCommerce
Wix
- Login to DSers >
Open Orders. - Access the Awaiting order tab.
- Fulfill an order or multiple orders at a time.
- To fulfill one single order, click
on the Order Card of the order you want to fulfill and click Mark as Fulfilled. - To fulfill orders in bulk, click
on the Order Card of all the orders you want to manually fulfill and click Fulfill Orders (Manually) on the right of the Navigator Bar.
- To fulfill one single order, click
- In the Pop-up, if you want to Mark this order as fulfilled on Shopify too, you can check next to it and then click MARK AS FULFILLED. If you leave the box unchecked, fulfilling orders manually on DSers won’t affect the order status on Shopify.
- In the Pop-up, click on CONFIRM (CONTINUE).
- Click OK to proceed.
Manually fulfill part of an order
In case you want to use DSers to process some products of an order that consists of multiple products, but don't want to fulfill the whole order, you can manually fulfill part of the order with DSers.- Login to DSers > Open Orders.
- Access the Awaiting order tab.
- Select the order for which you want to manually fulfill part of it and click Mark as Fulfilled.
- In the Pop-up, choose the product(s) you want to manually fulfill and click Mark as Fulfilled.
- In the Pop-up, click on CONFIRM (CONTINUE).
📕 NOTE
If you manually fulfilled an order from Awaiting Payment tab or Awaiting Shipment tab, an order number or tracking number may present.
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