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Set up fulfillment settings

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Once the tracking numbers have been generated and synchronized to DSers, you can choose to fulfill orders individually or in bulk in DSers according to fulfillment settings.

How to set up fulfillment settings

  1. Login to DSers > dsers-settings Settings > Sales channel Setting > Fulfill Flow Manager.
  2. Scroll to the Fulfillment Settings section.
  3. Access one sales channel tab.
  4. Under "Fulfill items", choose either dsers-radio-button-unchecked Fulfill items separately or dsers-radio-button-unchecked Fulfill items in bulk.
  5. Click Save.

How the feature works

Fulfillment Setting

How DSers fulfills your orders

If you check Fulfill items separately

DSers fulfills the order by item:

  1. Items with tracking numbers will be moved to the Fulfilled tab.

  2. Items without tracking numbers will be under the Awaiting shipment tab.

If you check Fulfill items in bulk

DSers fulfills the order by order:

  1. An order that is partially shipped will be moved to the Awaiting fulfillment tab.

  2. Until the order is fully shipped, it will be moved to the Fulfilled tab.

    If you use BOGO or Bundle mapping, the order will be moved to the Fulfilled tab until all the order items have got their tracking numbers even if you select dsers-radio-button-unchecked Fulfill items separately because they are regarded as one item in your store.

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