After you place and pay for orders, DSers will help you take care of the rest to automate your workflow to process orders. So please do not operate orders on your store once your order has been synchronized to DSers Open Orders > Awaiting order.
How to fulfill orders automatically on DSersSpecifically, DSers will do the following things based on your settings:
- For orders with completed payment, DSers will move them to the Awaiting shipment tab.
- When your supplier sends out the package, DSers will move your orders to the Awaiting fulfillment tab or the Fulfilled tab according to your Fulfillment settings on DSers.
- DSers will automatically mark the order as Fulfilled in your store and DSers. DSers will also automatically trigger your store to send an email to your customers with the tracking number with the Shipping Confirmation feature activated.
The status may take some time to change, don’t worry about it. For AliExpress orders, if you want to process them right away, try the AliExpress order sync feature to speed up the synchronization.