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Hide/Unhide a product in DSers

Support:
Sometimes you want to treat a specific product differently. For example, you may have a product you don’t want to order on AliExpress. Therefore, DSers has developed a feature for you to hide a product. If you receive an order for a hidden product, it won't be shown on DSers in future orders to AliExpress.

Hide a product

  1. Login to DSers > dsers-my-products My Products.
  2. Hide a product or multiple products.
    1. Hide a single product: Click the icon dsers-more on the Product Card, then click dsers-hide to hide the product.
    2. Hide multiple products: Check the boxes dsers-check-box on the Product Card and click dsers-unhide to hide the selected products.
  3. Input CONFIRM and click the CONFIRM button.

If successful, the product will be marked as "Hidden" at the top center of the Product Card.

📕 NOTE

When the product is hidden, it will not be displayed in the next orders that arrive in your DSers account, meaning that even if you have an order in your store for this product and synchronize the orders manually in DSers-Settings, the order syncing to DSers will not have this product in it.


Unhide a product

  1. Login to DSers > dsers-my-products My Products.
  2. Find the "Hidden" product you want to unhide.
  3. Click the icon dsers-more on the Product Card, then click dsers-unhide to unhide the product.

Once the product is unhidden, you will be able to place the next orders that contain the unhidden products normally to AliExpress.
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