Copy Link
Account
Orders
Products

Replace AliExpress/Tmall supplier with an agency

As long as an order hasn't been placed to your suppliers, you're able to replace any supplier with a new one. In this article, you will learn how to exchange an AliExpress or Tmall supplier for an agency in two methods.

Replace AliExpress/Tmall supplier with an agency in My Products
  1. Login to DSers, and locate dsers-my products My Products.
  2. Select the AliExpress/Tmall tab in the Navigator Bar.
  3. Hover on the Product Card and click dsers-mapping button.
  4. Click "×" on the upper-right corner or anywhere on the left Margin to go back to the Supplier Management card.
  5. Select "Agency".
  6. Click the Status dsers-status offand click CONFIRM in the pop-up.
  7. Select the agency for each variant in the Agency Name dsers-arrow dropdown column.
  8. Click SAVE.

Replace AliExpress/Tmall supplier with an agency in Open Orders
  1. Login to DSers, and locate dsers-my products Open Orders > AliExpress/Tmall.
  2. In the Awaiting Orders tab, click dsers-mapping button in the same line of the product for which you want to change the supplier.
  3. Click "×" on the upper-right corner or anywhere on the left Margin to go back to the Supplier Management card.
  4. Select "Agency".
  5. Click the Status dsers-status off and click CONFIRM in the pop-up.
  6. Select the agency for each variant in the Agency Name dsers-arrow dropdown column.
  7. Click SAVE.


Related Articles

Change the agency for a product
How to process Agency orders
Add an agency

Back to top