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DSers Help Center Core Features Tutorial, Order Processing Auto-Sync Tracking Numbers to Your Store

Auto-Sync Tracking Numbers to Your Store

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Once you pay for orders, DSers handles fulfillment, tracking sync, and customer notifications—automatically.

Auto-Sync Tracking Numbers

Note

After a supplier ships an order, you receive a tracking number. Manually uploading each tracking number to your store is time-consuming — especially with dozens of daily orders. DSers automates this process: tracking numbers sync automatically, orders are marked as fulfilled, and customers receive shipping notifications — all without manual work.
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Order Fulfillment Workflow: What DSers Automates

DSers automates the process after you place and pay for the order on the supplier platform. The workflow consists of both manual and automated steps:

Step Action Responsible
1 Customer places an order on your store Customer
2 DSers syncs the order to Open Orders DSers
3 You place the order to AliExpress (from Awaiting Orders / Canceled / Failed tabs) You (manual)
4 You complete payment on AliExpress You (manual)
5 Supplier ships the package and generates a tracking number Supplier
6 DSers syncs the tracking number automatically DSers
7 Order status in DSers and your store changes to Fulfilled DSers
8 Customer receives shipping notification DSers + your store
Tips: Steps 3 and 4 are manual. Once the tracking number is synced to DSers, the order is automatically marked as Fulfilled in both DSers and your store.

That means once you place and pay for the order on supply platform, other steps will be automatic, you don’t need to do anything else, just check.

Shipping Comfirmation Email Setting

When DSers pushes the tracking number to your store, it will automatically trigger a shipping confirmation email to be sent to your buyer.

If you prefer not to send this email immediately—or at all, please go to DSers Settings - Fulfillment Settings - Shipping Confirmation Email Settings.

Shipping Confirmation Email Settings

FAQ Section

Quick answers to the most common questions about DSers order fulfillment and auto-sync.

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