Process agency orders when your agencies don't use an ERP/Dianxiaomi

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DSers has introduced the Agency Management Solution, a powerful tool aimed at streamlining the workflow of dropshippers who also collaborate with off-platform suppliers/agencies. Learn more about DSers Agency Management Solution.

Dropshipping agencies allow you to dropship off the supply platforms like AliExpress but require you to invest more manpower and effort. With DSers, you won't have to deal with batches of CSV files. This article shows you how DSers saves you energy to fulfill and track your agency orders.

Place orders to an agency

Login to DSers, and locate Open Orders > Agency.
In the Awaiting order tab, click the ORDER button on the bottom-right of the Order Card to place orders one by one, or check the boxes on the Order Card and click Check Out in bulk to place multiple orders.
Click CONFIRM.

Pay for orders

Login to DSers, and locate Open Orders > Agency.
In the Awaiting payment tab, check the boxes on the Order Card and click Exporting orders in the Navigator Bar.
In the pop-up, click EXPORT ORDERS to download the excel file.

💡 TIP

You can also check Export orders by date in the pop-up to export orders within a specific period (up to 30 days at a time).

Open the downloaded file named "AwaitingPayment_orders_export_xxxxxx" and make sure the Purchase currency, Purchase cost, and Shipping cost fields are filled in by yourself or your agencies.
Once checked, go back to where you left off DSers and click on Import payment details.
In the pop-up, click "Click here to upload the attachment" to upload the checked excel file.
Make sure to select field options in the drop-down list corresponding to the fields in the uploaded excel file and click CONFIRM.
Click MAKE PAYMENT on the bottom-right of the Order Card to pay for orders one by one or check the boxes on the Order Card and click Make payment on the left of the Navigator Bar to pay for orders in bulk.
In the pop-up, check the order and agency details, and then click on to trigger the payment. In case the cost changes, you’re able to directly edit the cost by clicking on the right side of Estimated payment amount.

If successful, those orders will be moved to the Awaiting shipment tab.

📕 NOTE

If you have paid for certain order with other channels, you can select the order and click dsers-more in the Navigator Bar to mark it as paid to move it to the Awaiting shipment tab.

Add tracking numbers to orders

Login to DSers, and locate Open Orders > Agency.
In the Awaiting shipment tab, check the boxes on the Order Card and click Exporting orders in the Navigator Bar.
In the pop-up, click EXPORT ORDERS to download the excel file.

💡 TIP

You can also check Export orders by date in the pop-up to export orders within a specific period (up to 30 days at a time).

Open the downloaded file named "AwaitingShipment_orders_export_xxxxxx" and fill in the tracking numbers of orders shipped by your agencies in the "Tracking No" field.
Go back to where you left off DSers and click Upload Tracking No. manually in the Navigator Bar.
In the pop-up, click "Click here to upload the attachment" to upload the checked excel file.
Make sure to select field options in the drop-down list corresponding to the fields in the uploaded excel file.
Click CONFIRM.