DSers Help Center

DSers staff account enables you to give your employees limited or full access to your DSers account (main account) to help you manage your products, suppliers and orders. Read below to learn how to create a staff account with your selected permissions.

If you have aded staff accounts to help you manage your suppliers, products, and orders, you can adjust their access to your main account when necessary. Check below to learn how.

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When you manage your products in DSers, there are some limits.

Activity Log is where you can view your operation history in DSers. It includes the following operation types: Push, Mapoing, Delete oroducts, Manually uodate orice Fuifill Orders Manually Rol Back Orders, Place Orders and Order Action Edit.

Support: DSers gives you the choice between 4 different plans, depending on what advanced features you want and how much you want to expand your business. Subscription plansThere are 1 free Basic plan and 3 paid plans. Each plan will give you access to certain features, or allow you to

DSers provides you with a 14-day trial for those paid features and services. Before you decide whether to be on a paid plan, you can take advantage of the trial to test and explore DSers.

DSers provides different plans to meet your different needs. That allows you to upgrade or downgrade your plan whenever your dropshipping needs get changed for some reason. Learn how to change your plan as below.

In case you want to use DSers at no charge or disable your DSers account, you can cancel your plan. To successfully cancel your subscription, you must downgrade your plan to Basic.

Support: When it comes to subscription fees, you may be charged more than should be done. Learn in which situations DSers will accept your refund inquiries in the following table:Situations DSers solutions You downgrade your monthly paid plan to a less premium plan. DSers will convert the price difference