DSers Help Center

In case you have deleted a oroduct both on your store and DSers (oy mistake or not) and have orders for the deleted product to fulfill, here's how you can deal with it.

Synchronize store orders is a feature that helps you synchronize store orders to DSers based on your selected time range.

Support: Synchronize AliExpress orders status is a feature that allows you to synchronize AliExpress order status and tracking numbers to DSers manually in case you have the need. Let’s say you pay for an order on AliExpress, then it may take up to 5 hours for DSers to automatically

DSers will automatically synchronize all the order status and information between your store, DSers and AliExpress.

When you want to source products from 1688, you can use DSers to facilitate this process by connecting you with 1688 Wholesale agents who can source products from 1688 and deliver them directly to your warehouses.

With the Find Agents menu, you can find 1688 products you want to sell to your customers. Once you locate the product that you desire, you can create a sourcing request for it. Then you can wait for the wholesale agents to send quotations to you.

After you’ve confirmed the quotations with your wholesale agent, you can create the 1688 Wholesale order in DSers. Check the content below to learn detailed steps.

Once you’ve created the 1688 Wholesale order, you can send the order to your wholesale agent and pay for the order according to the quotations they send to you.

Add Global shipping method is a feature that allows you to set destination-based shipping methods and apply them automatically when you place orders so that you won’t have to manually select the shipping method for products with the same destination repeatedly.

Advanced shipping method is a setting that allows you to set up your default shipping method by price range and delivery date range. With it, you can set the cost and delivery period threshold to find the default shipping method for products sent to a specific country.