How to Manually Fulfill Orders in Shopify

Learn how to fulfill Shopify orders yourself and sync their status back to DSers.

Note

If you want to deliver some Shopify orders yourself instead of having them shipped directly from third-party suppliers, you can manually fulfill them in your Shopify admin.
Once fulfilled, the fulfilled order status will be synced back to DSers.

Manually fulfill an order in Shopify

1. Log in to Shopify and go to Orders.
2. Click on the order you want to manually fulfill.
3. On the order details page, click Mark as fulfilled.
4. Confirm the line item&quanlity you want to fulfill and click Mark as fulfilled button again

For more details on how manual fulfillment works in Shopify, refer to [Fulfilling your own orders individually] or [Fulfilling your own orders in bulk].

Manually fulfill orders in bulk

1. Log in to Shopify and go to Orders.
2. Select all the orders you want to manually fulfill.
3. Click on Mark as.
4. Select Fulfilled from the drop-down list.

What happens next: The orders are marked as Fulfilled in Shopify and will move to the Fulfilled tab in DSers.
If it doesn't update, you can manually sync order status in DSers > Order Settings > Synchronize store orders.

Important: Fulfilling the order doesn't automatically add tracking. Please do not forget to complete tracking details for it.

How to cancel a fulfillment

If you fulfill an order by mistake, you can cancel the fulfillment directly in Shopify.

When you do this, the order status in DSers will revert to its previous state.
For example, if the order was in Awaiting payment before you fulfilled it in Shopify, it will return to Awaiting payment, not a generic Awaiting order state.

Related Articles

1. Order Syncing: How to Synchronize Your Store Orders
2. How to Roll Back a Fulfilled Order and Reprocess It
3. Understanding Your Dashboard: Orders Overview
4. Why is my tracking number missing? Understanding the fulfillment workflow
5. Manual Order on AliExpress? How to Sync It to DSers
6. Order Sync Failed: Why Orders Aren't Appearing in DSers
7. Canceling an Order in DSers: What You Need to Know

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