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Hide/Unhide a product in DSers

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Hiding a product does not mean you won’t see it in DSers. It only means you will not be able to see orders of the product in DSers so you cannot process them any more.

Sometimes you want to treat a specific product differently. For example, you may have a product you don’t want to manage through DSers. Therefore, DSers has developed a feature for you to hide a product. If you receive an order for a hidden product in your store, it won't be shown in future orders on DSers.

How to hide a product

  1. Login to DSers > dsers-my-products My Products.
  2. Hide a product or multiple products.
    1. Hide a single product: Click the icon dsers-more on the Product Card, then click dsers-hide Hide Product to hide the product.
    2. Hide multiple products: Check the boxes dsers-check-box on the Product Card and click dsers-unhide to hide the selected products.
  3. Input CONFIRM and click the CONFIRM button.

If successful, the product will be marked as "Hidden" at the top center of the Product Card.

1. You can click on Filter > Filter by Store Product Status to filter hidden products.
2. In case you want to restore hidden orders, check this article.

How to unhide a product

  1. Login to DSers > dsers-my-products My Products.
  2. Find the "Hidden" product you want to unhide.
  3. Click the icon dsers-more on the Product Card, then click dsers-unhide Unhide Product to unhide the product.

Once the product is unhidden, you will be able to place the next orders that contain the unhidden products normally to your suppliers.


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