DSers Help Center

Don't panic. Here is why AliExpress declined your card and how to fix it.

A tracking number hasn't appeared for your order. Here's why—and what you can do about it.

Quick answers to the most common questions about DSers tracking statuses.

If you have Falled orders, you can check below to learn why you fail to place the orders and how to solve your order issues

Support: When you see an error notification like this " There is no shipping method applied to this order, please select manually. Or you can go to Settings--Shipping to set up your favorite shipping method, then DSers will select it automatically" on your Order card when you process orders in DSers,