DSers Help Center

Shopify Orders Stuck in Awaiting Fulfillment? Causes and Fixes

A complete guide to diagnosing and fixing orders stuck in Awaiting Fulfillment on Shopify

Placing order Failed via Chrome Extension? Fix it Here

Quick Fixes for Common Order Failures

Orders Stuck Due to Missing Tax ID? Set It Up in Shopify Checkout

Missing Tax IDs Can Block Checkout and Create Failed Orders—Here's the Fix

Order Not Showing in AliExpress Unpaid Tab – What to Do

Diagnose and Fix Account Mismatch Issues When Paying for Orders

Order Failed? How to Fix Failed Orders Caused Products

Learn how to identify and resolve the most common product-related order failures in DSers

AliExpress Coupon AutoGrab: Troubleshooting & Common Fixes

Decode the 'No Coupon' Tag and Fix Failed Fetches

Alibaba Auto-Place Not Working: Orders Aren't Automatically Placed

Alibaba auto-place not working? If your DSers orders aren't being placed automatically, this guide covers why orders get stuck, pending, or fail—and how to fix them.

Order Sync Failed: Why Orders Aren't Appearing in DSers

Can't find your orders in DSers? Order tab missing orders? Orders not showing up?

Shipping Address Issues: Customer Address Causing Errors

Fix customer address errors, resolve order failures, tax ID requirements, phone number format

Payment Failed: AliExpress Checkout Errors

Don't panic. Here is why AliExpress declined your card and how to fix it.